Development and Support Analyst - Research Technologies
London Senate House

Job reference: 001602

Location: London Senate House

Closing date: 15/03/2020

Salary: Starting at £36,452 per annum

Employment type: Open ended

Department: Co-Sector

Sub-Department: Software Services

Hours per week: 35 hours per week

The University of London – Research Technologies

The Research Technologies team have a long history of delivering support, hosting, consultancy, and associated services for library and research functions. We are big on collaboration and value a range of skills within our small and friendly team, working together to continually improve our services. Our Development and Support Analyst will work with the whole team to provide technical solutions for our customers.

It is an exciting time for our team as the HE community looks towards new ideas that will shape the scholarly communication landscape after the Research Excellence Framework submissions in 2020. Outside HE, awareness continues to grow regarding the importance of preserving and sharing organisational digital assets. Would you like to be part of that conversation, working as a team alongside clients and partners to provide innovative solutions for the communities we serve?

The Role

You will have experience in delivering services either within scholarly communication, research, HE administration, publishing, digital archives or similar. You will be comfortable engaging with a range of people each approaching the domain with their own perspective, as well as participating in dialogues with the wider community. You will definitely have a willingness and aptitude to engage with a range of technologies used in delivering our services.

Expertise or proven knowledge with web technologies is not essential, however any experience with the following technologies would stand you in good stead: Bash, Javascript, HTML5, Apache, Mysql, Perl, PHP, PostGres, Ruby-on-Rails. For example you might have used these or similar technologies to exchange and manipulate various forms of data. Or you may have learned a new skill to come up with an innovative solution to make an arduous task less so. Is it time for you to share your knowledge and enthusiasm to help others?

Most importantly, you will be passionate about delivering an excellent service, and be flexible and creative in finding the solutions to do so. You will have excellent communication skills and the ability to engage proactively with our customers, so that you can understand their requirements and how our team can help to meet them.

For a full role profile, please refer to the job description below.

Further information

To be considered for this opportunity, please submit your application and upload your CV (by clicking ‘apply now’ at the bottom of this page) before the closing date at midnight on Sunday 15 March 2020.

Interviews are to be confirmed.

Please note that the University of London will be unable to sponsor candidates for a visa for this role. Therefore, successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.

Preferential consideration will be given to the University redeployment pool.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

Pursuing equal opportunities and excellence in education.



The closing date for this job has now passed.