Development and Support Analyst - Research Technologies
London Senate House

Job reference: 001477

Location: London Senate House

Closing date: 29/09/2019

Salary: Starting at £36,452 per annum

Employment type: Open ended

Department: Co-Sector

Sub-Department: Software Services

Hours per week: 35 hours per week

University of London

The Research Technologies team have a long history of delivering support, hosting, consultancy and associated services for library and research functions. We are big on collaboration and value a range of skills within the team, working together to continually improve our services. Our Development and Support Analyst will provide technical service solutions for the team and our customers.

It is an exciting time for our team the HE community looks towards new ideas that will shape the scholarly communication landscape after the Research Excellence Framework submissions in 2020. Outside HE awareness continues to grow regarding the importance of protecting and sharing organisation’s digital assets. Would you like to be part of that conversation working as a team alongside clients and partners to provide innovative solutions for the communities we serve?

The Role

The successful candidate will have experience in delivering services based on open source products and be comfortable engaging with and contributing to open source communities. You will have experience of delivering services with web applications and any experience of cloud technologies would be a bonus.

You might have proven knowledge of at least one the following technologies: Bash, Javascript, HTML5, Apache, Mysql, Perl, PHP, PostGres, Ruby-on-Rails. You will definitely have a willingness and aptitude to engage with all of them at some level.

Or maybe your experience is less technical but you still have what it takes? As much of our work is in the realm of scholarly communication, any experience with systems for HE, research, publishing, and digital archives or similar is a real plus. Are you comfortable using standards to exchange and manipulate various forms of data? Do you like to innovate to solve the problems you encounter in doing so? Is it time for you to share your knowledge and enthusiasm to help others?

Most importantly, you will be enthusiastic about delivering an excellent service, flexible and creative in finding solutions to do so. You will have excellent communication skills and the ability to engage proactively with our customers, so that you can understand and their requirements and how our team can help to meet them.

This is a permanent full time role.

For further information regarding this role, please refer to the Job Description below.

Further Information

To apply, please complete an online application and upload your CV by clicking 'Apply for job' button below, before the closing date at midnight on Sunday 29th September 2019.

Interviews are to be confirmed.

Please note that the University of London will be unable to sponsor candidates for a visa for this role. Therefore, successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.


Preferential consideration will be given to the University redeployment pool.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.


Pursuing equal opportunities and excellence in education


The closing date for this job has now passed.