Job reference: 002947
Salary: £50,814 - £59,846 per annum
Closing date: 20/07/2025
Department: Information Technology and Digital Services (ITDS)
Location: London Stewart House
Employment type: Open ended – full-time
Sub-Department: ITDS Business Services
Hours Per Week: 35

Job Description

The University of London

The University of London is the UK’s largest provider of international distance and online learning and the convenor of a federation of 17 London-based universities, many of which are among the highest-ranking universities in the world.

Collectively the federation represents a cohort of some 250,000 learners and 50,000 academic and professional services staff. Within this cohort are around 40,000 University of London students who study programmes which are developed and delivered in partnership with our 17 federation members.

The University of London is also home to the School of Advanced Study, the national centre for the humanities and a champion for the arts and humanities.

Although proudly rooted in London, our community and impact are global.

Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.


Senior Subject Matter Expert (SME): Assessments (SITS)

The IT Student Administration and Engagement Team (ITS) team is responsible for student systems, including the SITS student records system, the Portal (Liferay). The team provide expertise in lifecycle and business functions and managing systems development. The team also provides third line technical support (utilising ServiceNow) and business as usual (BAU) activities.

An opportunity has arisen for a self-starting and motivated Senior Subject Matter Expert: Assessments. The successful candidate will work within the ITS team with responsibility for delivering on assessments functions. This is an existing position which has become vacant, and the successful candidate will join a well-established team collectively specialising in all areas of the student lifecycle.

You will develop and support technologies to deliver the University’s strategic objectives. The role provides an interesting and diverse workload, working on projects and business as usual activities. You will gain in depth knowledge of the student lifecycle and contribute to a wide range of student engagement initiatives, projects, and programme development.

Working with Colleges and Institutions of the federal University leads to a diverse programme offering and methods of delivery. The successful candidate will need be adaptable to the challenges this brings.

We will be operating a hybrid working pattern when you join us. Therefore, we are looking for someone that will flourish in these circumstances and develop and grow their understanding of the business through building virtual connections.

For a full role profile, please refer to the job description below.


Further information

To be considered for this opportunity, please submit your application and CV before the closing date on Sunday 20th July 2025.

We are planning to hold the interviews on Tuesday 29th July 2025.

The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to prove their right to work in the UK for the duration of their employment.

The University reserves the right to close the vacancy earlier than the published end date should it receive sufficient applications to warrant earlier shortlisting.

Preferential consideration will be given to the University redeployment pool.

The University of London is committed to promoting a diverse and inclusive working environment where we can all be ourselves and succeed. We particularly encourage applications from members of Black, Asian, and Minority Ethnic communities as this group is currently under-represented in senior levels within the University. All appointments are made on merit, based on the criteria identified in the job description.

Pursuing excellence in education and equal opportunities.

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